Hospitality management is a career path that typically falls under the hotels, resorts, and lodging industry. Professionals in this field create and run many aspects of the guest experience. They also often manage teams that include front desk staff, housekeeping, and sales.
Two main goals of hospitality management professionals are to make customers happy and stay within a given budget. These goals often conflict, such as when a guest would like a full refund for their multi-night stay. It’s up to the hospitality manager to figure out what the property can afford, how they can make it up to the customer, and how the people who directly field these complaints should go about resolving them.
Genie Events services ensures the best hospitality and guest management through out your event wheather it is corporate event or Wedding event.